Privacy & Sales Policy

PRIVACY AND SALES POLICY

Effective Date: 28.11.2025

1. INTRODUCTION AND PARTIES This policy regulates the privacy and sales principles between ARTDESTRA LLC ("Seller"), which provides services through https://www.google.com/search?q=fitppf.com ("Site"), and the person who uses the Site and places an order ("Buyer" or "User").

Company Name: ARTDESTRA LLC Legal Address: 7901 4TH ST N NUM 27712, ST PETERSBURG, FL 33702, USA Tax Identification Number (EIN): 39-2756514 Email: info@fitppf.com Phone: +90 551 341 31 99


SECTION 1: PRIVACY POLICY (Protection of Personal Data)

1.1. Collected Data In order to process your order and provide you with service, we collect the following information:

  • Identity Information: Name, surname.

  • Contact Information: Address, email, telephone number.

  • Transaction Information: Order history, payment method (Your credit card numbers are not stored in our system, they are processed directly through the encrypted payment infrastructure).

  • Vehicle Information: The license plate information you provide to create a warranty document.

1.2. Purpose of Using Data Collected data is used for the following purposes:

  • Preparation, invoicing and delivery of orders.

  • Issuance of a personalized warranty certificate (5 years).

  • Providing customer service support.

  • Fulfillment of legal obligations (taxes, customs, etc.).

1.3. Data Sharing: Your personal data will not be sold to third parties for marketing purposes. However, it may be shared with the following parties for the performance of the service:

  • Cargo Companies: Name/address/telephone information for delivery.

  • Payment Infrastructures: To ensure secure payment (e.g. Stripe, PayPal, etc.).

  • Legal Authorities: Official authorities when necessary.

1.4. Cookies Our site uses cookies to remember your shopping cart and analyze site traffic. You can manage cookies in your browser settings.


SECTION 2: SALES POLICY

2.1. Order and Payment

  • Orders placed through the site are processed after payment confirmation is received.

  • Product prices and shipping costs (if any) are clearly displayed on the payment screen.

2.2. Delivery and Shipping

  • Operation Center: Our products are shipped from our logistics center in Turkey (Bursa) for fast delivery.

  • Damage Inspection: The buyer is responsible for inspecting the package for damage upon receipt. Crushed, broken, or wet packages should not be accepted, and a report must be kept.

2.3. "Try a Sample First" Principle Due to the sensitivity of Transparent Vehicle Protection Film (PPF) products, our sales are based on the "Sample Delivery" principle:

  • A free test sample is sent with every order.

  • Buyer should try this sample before opening the main product.

  • If the Buyer does not like the sample, he/she can return the main product without opening it .

  • Return requests made after the packaging or protective film of the main product has been opened will not be accepted (except for defective goods).

2.4. Warranty Terms

  • PPF products sold are guaranteed for 5 years against yellowing, cracking and manufacturing defects.

  • The warranty does not cover improper application (improper installation), external impacts or chemical burns.

2.5. International Sales (Export) For orders placed outside Turkey, customs duties and import costs in the destination country are the responsibility of the Buyer.

3. CONTACT For questions regarding our Privacy or Sales policies, you can contact us at info@fitppf.com .